UI/UX Designer

📄Description

• •Site Design and Development
• •Design, create, build, configure, and maintain Government websites and web applications (e.g., SharePoint, OpenText Content Server, and other Government web platforms).
• •Apply user-centered design (UCD) methodologies and UX frameworks to ensure solutions are usable, intuitive, and aligned with mission objectives.
• •Develop information architecture, interaction design, wireframes, prototypes, and high-fidelity UI designs.
• •Ensure designed sites support process management, workflow automation, request tracking, reviews, and data visualization.
• •Maintain assigned Government applications and portals within agreed schedules to ensure customer satisfaction and no more than two (2) validated complaints per month.
• •Ensure compliance with Section 508 accessibility standards, DoD cybersecurity requirements, and enterprise architecture constraints.
• •Product Development & Agile Delivery
• •Collaborate with S6O66 to prioritize and refine backlog items; adapt priorities as directed.
• •Conduct product kick-off meetings for new and existing products.
• •Facilitate discovery activities, including:
• •User and stakeholder interviews
• •Business process reviews
• •Content audits
• •Assessment of related features
• •Data and analytics analysis
• •Define Minimum Viable Product (MVP) functionality for new initiatives, including:
• •Epics and user stories
• •Information architecture
• •Interaction design
• •Functional and technical requirements
• •Data and integration requirements
• •Develop and maintain product plans and roadmaps outlining:
• •Prioritized epics and user stories
• •Strategy and recommendations
• •Level of effort (LOE) and complexity
• •Evaluation, maintenance, and enhancement plans
• •Recommend modular, reusable design patterns and scalable design systems.
• •Evaluate and recommend best-in-class third-party solutions when appropriate instead of custom development.
• •Agile Development & Engineering Collaboration
• •Work within an agile, continuous integration/continuous deployment (CI/CD) environment with the capability for multiple production releases per day.
• •Ensure solutions align with Twelve-Factor App principles and modern web application best practices.
• •Collaborate with developers to ensure annotated, linted, and standards-compliant code implementation.
• •Support custom integrations between new products and existing Government systems.
• •Track and manage technical debt items in the product backlog.
• •Testing, Quality Assurance & Accessibility
• •Develop and execute comprehensive testing and QA plans prior to product launch.
• •Create automated test scripts and conduct:
• •Unit testing
• •Functional testing
• •Integration testing
• •Performance testing
• •Security testing
• •Section 508 compliance testing
• •Supplement automated testing with manual testing when required.
• •Ensure full traceability of user stories to test cases and results.
• •Deliver documented test reports prior to launch.
• •Develop and execute pre-launch checklists to mitigate risk.
• •Conduct post-production usability testing to evaluate holistic user experience and identify areas for improvement.
• •Analytics, KPIs & Reporting
• •Define, implement, and track analytics aligned to S6O66-defined Key Performance Indicators (KPIs).
• •Embed analytics into new and existing products to measure performance and user engagement.
• •Update publicly available KPIs, outcome measures, and launch information.
• •Create and maintain product “one-sheets” including:
• •Value proposition
• •KPIs
• •Screenshots of key features
• •Develop monthly executive-level reports for S6O66 leadership, including dashboards, scorecards, and visual summaries.
• •Provide ad hoc analytics and presentation materials upon request.
• •Continuously evaluate products against established KPIs and notify the designated Product Owner within 24 hours of identifying anomalies or issues.
• •Bachelor’s degree in UX Design, Human-Computer Interaction, Information Systems, Computer Science, or related field (or equivalent experience).
• •5+ years of experience designing and delivering enterprise web applications.
• •Demonstrated experience applying human-centered design and agile methodologies.
• •Experience designing for secure, regulated, or government environments.
• •Strong proficiency in:
• •Wireframing and prototyping tools (e.g., Figma, Adobe XD)
• •Information architecture and usability testing
• •Analytics platforms and KPI tracking
• •Experience working in CI/CD environments and collaborating with software engineers.
• •Knowledge of Section 508 and accessibility best practices.
• •Ability to obtain and maintain a DoD Secret clearance.
• •Experience supporting DoD customers or other federal agencies.
• •Familiarity with SharePoint and enterprise content management systems.
• •Experience implementing or contributing to design systems.
• •Understanding of cybersecurity and secure development lifecycle requirements in DoD environments.
• •Experience with automated testing frameworks and DevSecOps pipelines.