Sr. Visual Product Designer, Applied AI Solutions (SCORE UX)

DESCRIPTION The Solutions Core Experience (SCORE) team is part of AWS Applied AI Solutions (AAIS), where we design the next generation of intelligent, AI-powered experiences that make complex technologies feel natural, intuitive, and human. Our work spans products that transform industries — from contact centers and supply chains to healthcare and secure remote work. We’re looking for a Visual Product Designer with exceptional visual craft, strong systems thinking, and the ability to turn sophisticated ideas into elegant, accessible experiences. You’ll join a multidisciplinary UX organization that includes designers, design technologists, and researchers collaborating across Amazon to define how AI comes to life for enterprise and consumer users alike. As a key member of our design team, you’ll elevate the visual language of AAIS — shaping design systems, defining expressive patterns, and art-directing how our products feel and communicate. You’ll balance precision and experimentation, working hands-on in Figma, Illustrator, Adobe Creative Cloud, Keynote as well as more AI-specific creative tools to deliver design assets and presentations that inspire teams and delight customers. Key job responsibilities Define, evolve, and maintain visual design systems that express AAIS’s design language across AI-driven experiences. Create visual narratives — layouts, iconography, motion cues, and conceptual illustrations — that bring clarity and emotion to complex workflows. Collaborate with interaction designers, design technologists, and engineers to ensure designs are both beautiful and buildable. Provide art direction and visual critique across projects to raise the design bar. Partner with product and engineering leaders to shape roadmaps that balance innovation and usability. Present design work with clarity and confidence to peers, stakeholders, and senior leadership. Advocate for Customer Obsession, Invent and Simplify, and Deliver Results in every stage of the design process. A day in the life If you're a thoughtful designer with a passion for AI-first products and a commitment to delivering exceptional user experiences, we encourage you to apply. Join us in shaping the future of AI at Amazon. About the team The Solutions Core Experience (SCORE) team is AWS’s UX organization within Applied AI Solutions, dedicated to “Making the Future Feel Close.” Founded in 2025, our growing team of designers, technologists, researchers, and managers creates intuitive, AI-driven experiences across sectors including customer engagement, global logistics, and healthcare. We also support secure work solutions and foundational engineering services that help ship innovation at scale. Our future-forward products integrate seamlessly into customers’ workflows and elevate how people work, collaborate, and interact with emerging technology. BASIC QUALIFICATIONS 8+ years of design experience Have an available online portfolio Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax PREFERRED QUALIFICATIONS Experience applying scrum to visual or UX design processes Experience with UX design of complex workflows Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 155,400.00 - 210,300.00 USD annually USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually