Yourgi Lead Product Designer

Who we are: Yourgi is on a mission to become Earth's most trusted pet care connector, connecting pet parents with a reliable local network of certified professionals, pet resorts, and veterinary centers. Backed by a passionate team, our mission is to make pet care simple, accessible, and joyful for all. Because pets aren't just animals—they're family. LOCATION : REMOTE REPORTS TO : Yourgi Vice President of Product, UX Design, and Data PAY: $125k to $155k base + Bonus CORE RESPONSIBILITES: Design and ship features (~60%) Design and ship features end-to-end across web, iOS, and Android for both Yourgi and Yourgi Pro, taking them from research and discovery through wireframes, prototypes, and final UI. Translate two-sided marketplace dynamics, pet-parent and pro needs, and business requirements into intuitive, accessible (WCAG), scalable experiences. Conduct and synthesize user research (interviews, usability testing, surveys) to ground design decisions in evidence. Partner with product managers and engineers to shape product direction, and communicate design rationale clearly to leadership and cross-functional partners. Lead the design team (~20%) Manage one full-time designer and two contractors who function as full team members: 1:1s, growth conversations, design feedback, weekly reviews, and unblocking them on hard design problems. Own design prioritization and allocation across the team, deciding who works on what each week and where the quality bar sits. Run design crits and team rituals (weekly reviews, portfolio shares, working sessions). Partner with the VP on hiring as the team grows: panel interviewing, portfolio reads, and eventually owning the loop. Own and drive the transition to an AI-first design team (~20%) Own and help drive Yourgi's transition to an AI-first design team alongside our cross-platform partners on web, iOS, and Android. Establish how Yourgi designs with AI in practice: code as the source of truth, Storybook (and its mobile equivalents) as the durable component catalog, and Figma as the downstream collaboration surface. Use AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of how you ship: drafting new components as code, accelerating exploration, and holding the quality bar. Set the standards and patterns the rest of the design team adopts as we scale. Why You'll Love It Here A mission-driven team focused on improving the lives of pets and the people who care for them. A fast-moving, low-ego environment where design has a true seat at the table. Opportunities to own major product areas and influence the future of the platform. A flexible, remote-first work environment with pet-friendly perks. The chance to grow with a startup poised to scale nationwide and help shape its design culture along the way. 6+ years of professional experience in product design, UX, and UI, ideally within marketplaces, SaaS, consumer tech, or service-based platforms. Direct experience managing or leading designers, even one or two reports, with confidence running 1:1s, giving feedback, and having growth conversations. Track record designing for two-sided marketplaces, including supply and demand dynamics, discovery, and booking or transaction flows. Experience designing for small business users, with a strong understanding of conversion, onboarding, and growth-focused experiences. A bias for action. You move quickly, iterate rapidly, and look for the smallest design change that will produce the biggest impact, with comfort in rapid prototyping and rapid experimentation. A strong portfolio demonstrating UX thinking, interaction design, visual craft, and problem-solving across complex flows. Proven ability to lead design work from concept to launch in cross-functional, agile teams. Deep understanding of UX principles, information architecture, and accessibility standards (WCAG). Comfort using AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of your daily design practice. Fluency in design and collaboration tools: Figma, FigJam, Loom, User Interviews, Marvin, Lookback, Confluence. Experience conducting or synthesizing user research and usability testing. Strong communication skills and comfort presenting work to cross-functional partners and leadership. High attention to detail with strong visual and interaction design instincts. Qualifications & Requirements 6+ years of professional experience in product design, UX, and UI, ideally within marketplaces, SaaS, consumer tech, or service-based platforms. Direct experience managing or leading designers, even one or two reports, with confidence running 1:1s, giving feedback, and having growth conversations. Track record designing for two-sided marketplaces, including supply and demand dynamics, discovery, and booking or transaction flows. Experience designing for small business users, with a strong understanding of conversion, onboarding, and growth-focused experiences. A bias for action. You move quickly, iterate rapidly, and look for the smallest design change that will produce the biggest impact, with comfort in rapid prototyping and rapid experimentation. A strong portfolio demonstrating UX thinking, interaction design, visual craft, and problem-solving across complex flows. Proven ability to lead design work from concept to launch in cross-functional, agile teams. Deep understanding of UX principles, information architecture, and accessibility standards (WCAG). Comfort using AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of your daily design practice. Fluency in design and collaboration tools: Figma, FigJam, Loom, User Interviews, Marvin, Lookback, Confluence. Experience conducting or synthesizing user research and usability testing. Strong communication skills and comfort presenting work to cross-functional partners and leadership. High attention to detail with strong visual and interaction design instincts. Bonus: Experience in booking or two-sided marketplace platforms, especially those serving small businesses or independent providers. Experience optimizing conversion funnels, onboarding, and retention for small business users. A prior player-coach or team-lead role you can talk through, with examples of what worked and what you'd do differently. PERKS: Health, vision, dental, long & short-term disability, and Life insurance A Startup mentality company with stable funding 401k match Pet Care discounts Flexible Time Off Parental Leaves Opportunity to grow your career with a network of like-minded professionals Yourgi affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Yourgi endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Yourgi, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?