Senior UX Designer

Who we are: Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We're working hard to create solutions for building operators to enable the vision of Net-Zero Emissions by 2050. We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees. Your mission: As a Senior UX Designer at Reliable Controls, you’ll have a meaningful impact on how our software products and tools look, feel, and function. You’ll lead user experience design across multiple projects and platforms, including web, Windows, Android, and iOS. Our software empowers customers to create their own custom user experiences, and your work will help make that flexibility intuitive and effective. You’ll be responsible for conducting user and competitive research, defining task flows and information hierarchies, and designing everything from early wireframes to high-fidelity UI mock-ups. Along the way, you’ll collaborate closely with developers, product owners, business development, UI, marketing, and quality assurance teams to ensure designs are thoughtfully implemented and deliver real value to our customers. In this role you will: Design engaging user experiences for a variety of applications Develop process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies Translate user needs and business requirements into meaningful features and functionality Create user journeys while evaluating how users feel about a system, including ease of use and perceived value Conduct competitive analysis to identify gaps and opportunities in the user experience Proactively contribute ideas and concepts to products and processes, helping to evolve both the software we create and how we create it Facilitate design reviews and capture actionable feedback for continuous improvement Collaborate with Architecture to align UX needs with technical requirements Partner with the Marketing team to ensure alignment with our brand identity This role might be right for you if you have: 5+ years of experience designing UX/UI for software products 2+ years of experience using Figma or a similar design platform Demonstrated expertise in identifying user needs and translating them into functional, elegant designs that solve real problems Experience creating screen flows, interaction models, responsive layouts, and UI elements Experience designing for both desktop and mobile environments A strong sense of visual aesthetics, including colour, typography, spacing, and layout Demonstrated proficiency with industry-standard design and prototyping tools Experience using research and data-driven analysis to evaluate the cost, benefit, and impact of design decisions An awesome portfolio showcasing your previous designs and design processes A strong understanding of core UX principles and design thinking frameworks Exposure to integrating human-centred design techniques into digital applications Knowledge of web accessibility standards and best practices A proven track record of translating user journeys into feature designs and user flows You’ll be successful in this position if you: HVAC, home, or building automation experience Experience modernizing legacy applications to modern design standards. Experience taking ownership of UI/UX design outcomes, including providing formal or informal leadership through collaboration, mentorship, or design guidance within cross-functional teams What we offer: Competitive Compensation & Rewards : A competitive extended health and dental plan for you and your family A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth An annual profit sharing bonus that recognizes your contributions to our growth A salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments Work–Life Balance & Flexibility : We know quality work comes from a balanced life. That’s why we offer generous paid time off and hybrid work options whenever possible. Health, Wellness & Community : Your well-being matters. Enjoy access to free on-site gyms at both Victoria locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation. Learning, Mentorship & Growth : We offer $2,000 per year reimbursement for learning and development related to your role, mentorship from experienced team members, and development pathways to help you grow. Recognition & Celebration : We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated. P urpose-Driven Innovation : At Reliable Controls, innovation means creating sustainable, meaningful solutions that make buildings smarter and the world greener. Every project you work on contributes to a legacy of environmental responsibility and global impact. At Reliable Controls, we believe that a wide range of perspectives, experiences, and backgrounds make us stronger as a company and as a community. Reliable Controls is proud to be an equal opportunity employer, and we’re committed to fostering diversity, equity, inclusion, and belonging in every aspect of our organization. When applying for a role, we recognize that each person’s career path is unique. Even if your experience doesn’t perfectly match every listed qualification, we encourage you to apply. We value potential, passion, and alignment with our values as much as direct experience. We’re also dedicated to ensuring that every candidate enjoys a comfortable, respectful, and accessible interview experience. If you require any accommodations during the hiring process, please let us know. Let’s connect!