Senior Product Designer (UX-Focused)

Description Impruvon Health was founded with a mission to transform medication management for vulnerable populations through innovation, accountability, and compassion. Our platform empowers care teams by simplifying complex workflows, preventing medication errors, and ensuring compliance so individuals in long-term care can live more safely and independently. We serve a wide range of care settings, including organizations that support individuals with intellectual and developmental disabilities (IDD). These environments depend on tools that are reliable, intuitive, and easy to use for caregivers with varying levels of clinical and technical experience. At Impruvon, we are innovative, driven, and committed to building with empathy. We listen first, challenge ourselves to improve every day, and work as a supportive, collaborative team focused on solving meaningful problems that directly impact people’s lives. The Role We are hiring a Senior Product Designer as our first dedicated design hire. This is a UX-first role focused on making complex, regulated workflows such as medication administration, compliance documentation, and medication storage feel clear, safe, and intuitive for real-world care teams. You will collaborate closely with product, engineering, and customer-facing teams, including those who train and support frontline caregivers. You will design end-to-end experiences across web, mobile, and connected devices such as smart medboxes. You will also help establish foundational design practices while staying hands-on. Our ecosystem includes native mobile apps, a web-based admin dashboard, and connected smart medboxes used for medication storage and tracking. This role is ideal for a designer who prefers solving real operational problems, like helping a caregiver safely complete a med pass in a high-stress moment, over visual polish for its own sake. Key Responsibilities Design end-to-end user flows for high-stakes processes like medication administration, inventory tracking, compliance, and escalation Translate technical and clinical concepts into intuitive, safe user experiences Create wireframes, interaction models, and prototypes that prioritize clarity and accuracy Conduct and synthesize user research with caregivers, administrators, and operators Design for users with a wide range of technical and clinical fluency Partner closely with engineers to ensure designs are feasible, scalable, and ready for implementation Contribute to and evolve a pragmatic design system in Figma Bring structure and focus to workflows where timing, compliance, and safety are critical Skills, Knowledge and Experience Required 3 to 5 or more years of experience in product or UX design, owning complex workflows end-to-end Strong portfolio demonstrating systems thinking, workflow design, and UX decision-making Comfort reasoning about technical concepts, data models, and edge cases Experience collaborating closely with engineers and product in fast-moving environments Proficiency with Figma and modern prototyping tools Ability to work independently, prioritize effectively, and iterate quickly Nice to Have Experience in healthcare, regulated products, or operational tools Experience designing for non-technical or high-stress users Interest in how AI can support decision-making, automation, or summarization in workflows Startup experience or first or early design hire experience How You Work UX-driven and systems-oriented Comfortable bringing clarity to complex, ambiguous problem spaces Collaborative, low-ego, and pragmatic Thoughtful about tradeoffs between usability, safety, and speed Motivated by real-world impact over design trends Why This Role Matters Design at Impruvon directly affects medication safety, caregiver efficiency, and day-to-day operations in high-stakes environments. As our first design hire, you will shape how we approach UX and how life-saving workflows are delivered to the people who rely on them. Benefits At Impruvon Health, we know our people are our greatest asset. We provide a benefits package designed to support your well-being and growth, including: Competitive compensation aligned with experience Health, dental, and vision insurance Unlimited PTO and paid holidays 401(k) retirement plan Flexible, remote-friendly work environment Professional development and learning opportunities A mission-driven culture where your work directly impacts lives Opportunity to own and grow a critical function within the company Why Join Us Working at Impruvon Health means being part of a mission-driven, passionate, and collaborative team. Every role contributes to improving lives and reducing risks in care settings across the country. Your expertise will help ensure we can continue to innovate, grow, and deliver on our promise of safer, smarter care. About Impruvon Health At Impruvon Health, we are transforming medication management and clinical workflows with intuitive, one-click solutions that simplify processes, eliminate inefficiencies, and empower care teams to do more with ease and confidence. Designed in partnership with IDD providers, our platform automates medication administration and other clinical workflows such as treatments, minimizes errors, and strengthens compliance—ensuring safer, more effective care for the individuals who depend on it, while keeping providers aligned with regulatory requirements effortlessly.