Senior Product Designer

Help protect people and power critical decisions worldwide At Everbridge , we build technology that helps governments, enterprises, and communities respond during critical moments. From natural disasters to security threats, our platform enables organisations to act quickly and with confidence when it matters most. We are seeking a Senior Product Designer who is comfortable working in complex environments, thinks in systems, and takes pride in delivering high quality, thoughtful design. This is a remote/home-based role based anywhere in Canada, offering the opportunity to shape mission critical enterprise experiences used in real world, high stakes situations. If you enjoy bringing clarity to ambiguity, influencing product direction, and raising the design standard across teams, we would love to hear from you. What You'll Do: Lead end to end design for sophisticated enterprise SaaS workflows across web and mobile Shape experiences from discovery through launch and iteration Translate complex operational needs into intuitive, scalable solutions Partner closely with Product and Engineering to define problems, outcomes, and technical constraints Facilitate workshops that transform ambiguity into actionable direction Present compelling narratives that explain the what, why, and how behind your work Conduct and synthesize research including interviews, workflow analysis, competitive reviews, and usability testing Create clear information architecture, interaction models, flows, wireframes, high fidelity UI, and interactive prototypes Contribute to and evolve a component driven design system in Figma Ensure accessibility, consistency, and high quality implementation in partnership with Engineering Use AI tools such as ChatGPT, Claude, Gemini, Dovetail, and Figma Make to accelerate research, ideation, and prototyping Apply thoughtful judgment around privacy, security, and ethical considerations Adapt as AI continues to reshape product design practices Lead critiques and collaborative problem solving with a low ego, team first mindset Raise the bar for visual quality, usability, and systems thinking Balance speed and excellence across multiple initiatives What You'll Bring: 6+ years of product design experience, ideally in complex enterprise SaaS environments Advanced proficiency in Figma including components, Auto Layout, and prototyping Practical, hands on use of AI tools in your daily design workflow A strong portfolio demonstrating end to end ownership, systems thinking, and measurable business or user impact Confidence navigating ambiguous, high complexity initiatives A high ownership mindset with the ability to independently drive more than one product area Strong communication and facilitation skills, including presenting to senior stakeholders Deep understanding of usability, interaction design, visual craft, accessibility, and design systems Collaborative, direct, and low ego working style Bonus to have Experience designing for operational, safety critical, or high stakes environments such as incident management, emergency response, or situational awareness platforms Experience scaling and governing a design system Understanding of front end implementation constraints and strong engineering partnership Experience designing AI infused product experiences such as assistants, automation, or data driven personalization Knowledge of Human Computer Interaction and Human AI Interaction principles including trust and responsible design The reasonably estimated salary for this role at Everbridge ranges from $110,500 - $147,300 CAD and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best-in-class, comprehensive and inclusive employee benefits for this role including healthcare, dental care, mental health benefits, disability income benefits, life and AD&D insurance, retirement savings plan with employer match, and paid time off. Fair Chance Statement US & Canada We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law. For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history: - Access to sensitive or confidential information, such as financial records, proprietary data, or client information. - Management of cash, company funds, or other valuable assets. - Work in environments requiring heightened security measures. - Compliance with contractual or regulatory requirements specific to the position. We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com , read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.