Senior Digital Experience Designer - AetnaTechnology
CVS Health · Albany, NY 12207
📄Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. POSITION SUMMARY The Senior Digital Experience Designer works closely with the User Experience Manager to solve complex business challenges while being an advocate for users through extensive knowledge of user-centered design processes. This role will support the Aetna Tech x Design portfolio, working across multiple solutions as needed, and involves hands-on design responsibilities including journey mapping, design research, wire framing, prototyping, alignment to brand standards and UI guidelines, high-fidelity visual design, data visualization and visual hierarchy. What we expect of you - Build an understanding of requirements and ensure deliverables support both user needs and healthcare business goals. Apply user-centered design thinking and select the right approach for each problem. Advocate for user-centricity early in the design process, validating requirements through an understanding of user needs, pain points, and mental models. Support early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles. Create and deliver detailed designs and prototypes that support end-to-end user journeys. Collaborate closely with engineering teams to ensure the accuracy and quality of UI development. Lead unmoderated usability studies, ensuring unbiased, measurable research goals and outcomes. Design with accessibility principles in mind, including annotating designs for enterprise accessibility guidelines. Collaborate with Product, Business, and Engineering partners throughout the design process. Contribute to team-level work planning and help align with Product and Engineering partners on scope, prioritization, and timelines. Communicate progress, risks, and outcomes to design leads with clarity. REQUIRED QUALIFICATIONS Minimum 5 years of experience in responsive Web-based UX, UI or blended UX/UI design, including 1-year leading design projects. A strong portfolio of 5+ years delivering digital solutions, including examples of mobile web, desktop, native app and other digital experiences. PREFERRED QUALIFICATIONS Experience in designing based on enterprise and/or 3rd party design systems. Advanced proficiency with Figma design, collaboration, and delivery. Understanding of accessibility standards (WCAG) and inclusive design, and able to collaborate with inclusive designers to arrive at accessible solutions. Ability to communicate user needs (e.g. storytelling, leveraging data) and demonstrate how proposed designs solve those needs to internal team and senior partners. Knowledge of Web technologies, and awareness of how technical restraints can influence design choices. Foundational characteristics include empathy, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills, and curiosity. Excellent communication, facilitation, and collaboration skills. EDUCATION Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). BUSINESS OVERVIEW Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $101,970.00 - $203,940.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health
Senior Digital Experience Designer - AetnaTechnology
Posted Jan 16, 2026
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