Product & Experience Designer

Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice.

We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way.

To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive.

While our headquarters is in Bethesda, MD, our teams are distributed across the country. If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us.

About the role:

We’re looking for a Product & Experience Designer with a demonstrated ability to navigate ambiguity in a fast-paced startup environment, shape products and experiences from discovery through delivery, and embraces ai-enabled ways of working. You’ll work across the end-to-end experience from user research to product and service design to brand experiences, crafting experiences that improve healthcare access and delivery for populations with high healthcare needs.

As part of a small, highly collaborative and distributed design team, you’ll have broad ownership and influence. One day you may facilitate a clinician research session, the next refine a complex workflow, evolve our design system, or create branded assets for a marketing campaign. You’ll work closely with talented product, data science, engineering, marketing, and clinical operations teams.

This role is ideal for someone who thrives in a generalist role, while upholding a bar for craft and systems thinking.

Responsibilities will include:

Product Design

Experience & Service Design

Brand & Marketing Design

Design Systems & Implementation

AI-Enabled Design

Collaboration & Communication

What makes you a fit for the team:

Desired skills and experience: Required:

Preferred:

For Patient Facing Roles

To keep our patients, communities and each other safe, you'll be required to comply with Accompany Health’s medical clearance requirements, including completing a TB screen and providing proof of immunity or vaccination for certain conditions. This is a condition of employment, and we make exceptions as required by law. Accommodation for religious and medical beliefs will be provided on a case by case basis.

We embrace diversity and believe it creates a healthier atmosphere: Accompany Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The base salary range for this full-time position is $120,000-$140,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Our talent team can share more about the specific salary range for your preferred location during the hiring process.