Design Ops Lead

Are you a systems-focused designer who values partnerships and continuous learning? Do you enjoy shaping scalable design practices and developing standards that empower designers? Our design operations team does just that! We are growing our design operations community and are on the lookout for a Design Ops Lead to establish and grow the foundations of design operations here at Best Buy Canada. This is a unique opportunity to shape scalable design, balancing hands-on system work with developing standards that help designers excel. As our first Design Ops hire, you'll build the design system, align teams, and enhance delivery, while reporting to the Senior Experience Design Manager and partnering with design, engineering, and digital retail partners. This role requires the candidate to be present in the Lower Mainland, BC with the ability to commute to the Best Buy Canadian Headquarters. Apply now and grow your career with our experience design team as a Design Ops Lead. What you’ll do: Maintain and improve the design system at Best Buy to ensure quality, accessibility, and scalability. Provide shared libraries, templates, and assets that accelerate delivery and empower teams. Champion design standards by embedding accessibility, interaction principles, documentation practices into daily workflows. Ensure tools, workflows, and documentation stay practical, relevant, and widely used by teams. Collaborate with design and engineering leaders to improve delivery efficiency, consistency, and scalability. Build and maintain cross-functional alignment to encourage shared practices. Develop the design ops roadmap with leadership, balancing immediate results and future growth, and promote knowledge sharing and ongoing improvement. What we’re looking for: 8+ years in product or UX/UI design, with at least 3 years in design operations or design systems. Demonstrated experience building and maintaining design systems at scale. Strong knowledge of accessibility standards, interaction principles, and documentation practices. Experience with modern design and documentation tools (Figma, Confluence, Jira, Storybook). Ability to work autonomously and navigate ambiguity while operating within a large, established corporate environment. Excellent collaboration and relationship-building skills across design, engineering, and business stakeholders. A systems thinker with a practical, execution-focused mindset. Why you’ll love it here: Remote-first work environment. Employee discounts on awesome tech. Flexible health benefits and wellness program. Development opportunities to build new and transferable skills. Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. Annualized Compensation Range $95,000.00 - $105,000.00 This job is eligible for a company performance bonus in addition to the compensation range above. Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us. Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3 This posting is for a vacancy.